FAQs
PROCESS
· Self pick-up at the roastery or same-day delivery booked by buyer
How long will it take for me to receive my package?
· Metro Manila - 2 to 5 days
· Outside Metro Manila - 5 to 14 days
What payment methods are available?
With PayMongo as our official partner for online transactions, customers can easily pay via BPI, GCash, GrabPay, or Maya.
For other payment methods, we also accept BDO Online Transfer with proof of payment sent through our e-mail (auroracoffeeroastersph@gmail.com) or Instagram DM (@auroracoffeeroastersph).
Do you have a store where I can go to?
Currently, we don't have a store yet. All transactions are made online.
COFFEE
Are your beans freshly roasted?
Yes, the beans for sale are either fresh roasts or peak roasts for their best flavor enjoyment. We recommend brewing them after 10-14 days of roasting date.
May I request for ground coffee beans?
Yes, we can grind the purchased beans according to the equipment used (e.g. pour over, aeropress). While for espresso, we cannot grind the beans for you as different espresso machines have their own grind size requirements.
Our recommendation is to grind the beans upon brewing to maintain the coffee's freshness.
Are there other packages that Aurora offers?
For coffee shop owners, we also offer wholesale packages of our espresso beans for bulk prices with minimum purchase requirement. Click here for more details.
We also accept event inquiries for those who wish to have Aurora Coffee part of their wedding, birthday, or any other event. Click here for more details about our event packages and rates.